Welcome To The FORZA Support Spotlight – Meet The Team!

by Jon Souders 0 Comments

MWA Intelligence, Inc. (MWA) is a master value-added reseller (MVAR) and original equipment manufacturer (OEM) for SAP Business One and leader in enterprise resource planning software (ERP). Our primary goal is to provide the imaging channel with FORZA, the most prolific management software product in the marketplace, that withstands modern business challenges and delivers proven results to lead dealerships well into the future of digital transformation. But we are so much more than just another business software company and it’s a true testament to our community in the MWA FORZA family. Our success is a result of promoting a friendly atmosphere that encourages imagination, initiation, and innovation. What better way to find out first hand than from MWA’s very own FORZA team dedicated to providing exceptional customer service and supporting the needs of our wonderful clients!

The first member of the FORZA Focus support team to venture into the spotlight is Sarah Swettlen. Born and raised in the quaint city of Greensburg which is part of the Pittsburgh Metro Area in Western Pennsylvania. I know you probably thinking to yourself that that is a long way from home, right? No need to fret though, Sarah would like everyone to know that Arizona has stolen her heart and plans to never move back east, EVER. Hopefully this is not revealing any secrets but if her Mom and Dad are reading this, at least you both have a nice place to visit! As a member of Saint Vincent College’s class of 2016, Sarah is one of five Bearcat alumni roaming the halls of MWA’s offices!

When Sarah’s not feverishly closing Jive tickets for the support team at MWA, you can typically find her at the gym working on her fitness. Sarah is a very active person and is always on-the-go, whether it be hiking Arizona trails before the crack of dawn, partaking in a cleansing hot yoga session, or participating in local spin classes; however, she will not turn down an opportunity to relax by the pool during her down time. Continuing with the “health-nut” theme, Sarah is in the process of receiving her certification to become a personal trainer.

Aside from her hectic gym and outdoor activities’ schedule, Sarah enjoys the simple indulgences of casual Saturday afternoon brunches. Once concluding her personal training certification, Sarah plans on taking her Microsoft Technology associate certification. Also worth mentioning, she owns a black cat named Binx.

Here at MWA, Sarah plays an impactful role as a FORZA Support Specialist where she interacts with our FORZA Focus Community on Jive to provide viable solutions for a greater customer experience.