Welcome To The
FORZA Focus Community:
As one of our core principles, MWA FORZA is deeply invested in the customer experience to ensure that it is exceptional. One of the ways that we dedicated ourselves to our clients is with the external communication power of Jive software.
Jive is a provider of communication and collaboration solutions for business. It promotes progressive interaction between customers and employees of MWA. It also provides clarity and accountability in the support process.
The FORZA Focus Community is used as the basis for our support platform. Customers are able to access the Knowledge Base, which is filled with documentation for the FORZA solution. In addition, customers are able to post a question, ask for support, and make feature requests that are easily sorted and tracked. Customers are also capable of posting any problems under the “Report an Issue” tab.